Category: events

I’m Doing Live Video Interviews!

This post is a very exciting announcement for me, so I won’t do the typical online-content thing where I tell you a big, narrative tale about me and my values before I actually do the announcing – I’ll do that after.

This coming Monday – TOMORROW – June 24th, at 4PM EST, I’ll be doing the first of many live-streamed video Ask-Me-Anything style interviews with professionals working at the intersection of data and analytics!

(If you’re reading this and want to make a Google Calendar event right this minute, you know what, here’s the Zoom link: https://brooklyndata.zoom.us/j/501489762 )

This first session I’ll be sitting down with my friend and yours, the singular Matt Mazur, once my colleague at Automattic, then a member of the eminent customer-support software Help Scout, and now a free agent, applying his immense experience and insight to problems of analysis and data management for a number of companies, all of which are lucky to have him.

I’m putting this interview together in partnership with the Locally Optimistic team, who I have gotten to know over the last few months and have just been, honestly, consistently impressed!

I first joined the Locally Optimistic community via their blog, as I think is also the case for many of the current members of that Slack instance. As its membership has grown, it’s been a really excellent source of insight and camaraderie: I got to meet a few folks in person at a Looker meetup in NYC (I’m just a drive up the Hudson, remember), as well as at the Marketing Analysis and Data Science conference out in San Francisco, earlier this year.

Ever since I shuttered my podcast about hop farming (more about that here), I’ve missed the kind of social access that doing regular interviews can offer: I am by nature an inquisitive person (some might uncharitably say nosy), and having access to a socially acceptable way to totally pepper someone with questions was in so many ways a rewarding experience for me.

In some ways, Trellis to Table (the hop podcast referenced above) was about connecting small groups and individuals involved in small-scale hop farming, and helping them to share value: by interviewing this totally novel little crew of twenty-something first time farmers in Minnesota, their lessons and energy could leapfrog to the lifetime farmers in Upstate NY, in South Carolina, and suddenly this value had exploded across a network that didn’t even exist before – that was the big motivation for me, by the end.

I think in some ways the intersection of software engineering, data analysis, and business intelligence is in a similar place – there’s a good post about this new type of professional, the Analytics Engineer, on LO – there is this really large, and growing, community of folks whose work doesn’t yet have a clear set of job titles, or a clear sense of what their career progression might look like.

In tapping the Locally Optimistic community for exciting, interesting folks to engage in these video conversations, we can start to create a better shared understanding of our work, and what our work looks like, and how we can get better both as individuals but also as a community of practice.

I’m very excited to get back into the interview game: it’s something I really enjoy, and I hope that y’all are able to get a lot out of it as well.

Matt and I will talk about his professional journey, which has taken him from an officer in the Air Force, to leading an analytics team, to starting his own software business and becoming a business intelligence consultant.

We’ll also explore the world of internal organizational communication, working with non-data teams, and having an impact as a data analyst.I’m very excited to get back into the interview game: it’s something I really enjoy, and I hope that y’all are able to get a lot out of it as well.

As one last reminder, this first session is this coming Monday – TOMORROW – June 24th, at 4PM EST

Here’s the Zoom link: https://brooklyndata.zoom.us/j/501489762

If you want to be super cool, I am also going to be trying to live-stream this via my Twitch channel, which I am literally creating just for this series (!) here: My Real Not a Joke Twitch Stream

A Civilian at World of Watson Part Three: Philosophy

Back in October I was invited by IBM to attend their World of Watson event in Las Vegas – I wrote a little about it at the time.

Now that I have had some time following the event, I’ve been able to percolate and put my thoughts to paper, as it were. In the interest of you, dear reader, I’ve split these thoughts into three different posts; Technology, Business and Philosophy.

This post is the third and final, talking a little bit about Philosophy. You can find my first post, discussing the Technology and my experience of it, here. The second post, discussing the Business of IBM and the conference, here.

Continue reading “A Civilian at World of Watson Part Three: Philosophy”

A Civilian at World of Watson Part Two: Business

Back in October I was invited by IBM to attend their World of Watson event in Las Vegas – I wrote a little about it at the time.

Now that I have had some time following the event, I’ve been able to percolate and put my thoughts to paper, as it were. In the interest of you, dear reader, I’m splitting these thoughts into three different posts; Technology, Business and Philosophy. Note that there are no bright lines here: I’m sure to touch on each of the three topics in all three posts.

(I predict #1 and #2 will far outshine #3 in terms of traffic – such is life, friends!)

This post is the second, talking a little bit about Business. You can find my first post, discussing the Technology and my experience of it, here.
Continue reading “A Civilian at World of Watson Part Two: Business”

Full SupConf Video for Use the Data You Have

Hey folks! I’m really happy to share with you the full video of my recent talk at SupConf 2016, where I gave a talk on leveraging your existing data to build value from your support organization – here it is!

I also created a supplementary Page with a three-parter on how to execute the ideas I present in the talk – you can find that at https://s12k.com/supconf/ .

SupConf East is coming soon – as a speaker and an attendee, I cannot recommend it highly enough! You can get updates on the next SupConf event by signing up for the mailing list here.

SupConf Talk Rehearsal Recording

If you weren’t able to make the first ever SupConf in San Francisco this week (and today’s the second day!) , here is a previously recorded rehearsal for the talk – not quite the same as being here, but I hope valuable! I am not 100% certain if there will be a recording of the live talk available, but if it is, I’ll share that once it’s in my hands as well.