How cool is that? A data scientist, working specifically to ensure that the customer is having the best possible experience – how is that not revolutionizing hospitality? Using modern tools, bringing in knowhow from statistics, data analysis, and scripting languages to move the envelope forward on hospitality. That is inspiring.
I won’t be surprised if we see more postings like this pop up.
If, like me, you’re curious about some of these terms, here are some handy Wikipedia links: