My concern is that the absence of Quality Assurance is the absence of a champion for aspects of software development that everyone agrees are important, but often no one is willing to own.

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I’ve spent a career surrounded by well intentioned humans who believed that it was QA’s job to file bugs, and the fact is that quality is a feature, so like it or not, everyone is in the QA department.

From the consistently excellent Rands in Repose.