Learn how to work hard, work long hours. Find something you love, and then excel at it. Above all else, learn how to create, learn how to invent. That’s your only hope, really.
That’s from Hugh McLeod, specifically this page here, from his “Art of Not Sucking.”
Today I filled out a survey for Automattic; it was about how I liked working here, and our company culture, and what I thought about leadership. I’m very curious to see what comes out of it, but after a day’s worth of perseverating on it, I keep returning to Ten Bullets, a sort-of training video by NYC based artist Tom Sachs. Here’s a little blast from the past, a piece I wrote about Ten Bullets and how it applied to working in hospitality – I think much of it still applies, since, after all, what is customer service but hospitality? I’ll put the video in the comments if you’d rather not click through.