Two pieces in my reading this morning stand out, and I wanted to share:
Scott Berkun sums up his Amtrak residency really thoughtfully – spoiler alert: he got to wear a conductor hat.
Davide Casali discusses rudeness blindness, ego, and leadership.
Author: Simon
Two pieces in my reading this morning stand out, and I wanted to share:
Scott Berkun sums up his Amtrak residency really thoughtfully – spoiler alert: he got to wear a conductor hat.
Davide Casali discusses rudeness blindness, ego, and leadership.
This publication can help compress the learning curve. It is a tool for planners, trainers and field commanders. Using it can help leaders begin the learning process sooner and built it on a larger knowledge base…
…Current tactics, techniques and procedures sometimes do not achieve the desired results. When that happens, successful leaders engage in a directed search for better ways to defeat the enemy. To win, the Army and Marine Corps must rapidly develop an institutional consensus on new doctrine, publish it, and carefully observe its impact on mission accomplishment.
This learning cycle should repeat continuously as US counterinsurgents seek to learn faster than the insurgent enemy.
The side that learns faster and adapts more rapidly wins.
Really interesting piece from the Harvard Business Review, thanks for bringing my attention to it goes to my colleague and friend Jeremey DuVall.
That’s a big, serious post title, isn’t it?
I was enjoying a one on one with the most recent addition to my team, Bruce, when I made an off-the-cuff remark about the way I think about communication and value within a remote company – this is something I think about a lot – specifically using Plato and Socrates as an example of what I meant.
It was the kind of moment where you realize no matter how long it’s been since you’ve been in a classroom, if you’re a philosophy major, you can’t escape it. Even so, it was one of those neat moments where my whole life coalesced together – Socrates and remote leadership? Sure, why not.
What I was saying to Bruce was this: if you’re working in a remote environment, creating value with your work is only one part of the equation. The second part, equally important to the first part, is ensuring that your value is communicated and distributed across the rest of the company or organization. This isn’t about self promotion; rather, this is about ensuring that any benefit you can create is enjoyed by the maximum number of your colleagues and comrades.
Everyone is pretty well familiar with Socrates, right? He said a lot of cool things, had a style of teaching named after him, he’s seen in a lot of ways as the father of modern Western philosophical thought. The thing about Socrates is, he never wrote anything down – he was a purely verbal guy, and he definitely created some waves in his locale.
He created a ton of value for the folks around him, and like many innovators, was not fully appreciated by the status quo. However, if it were not for Plato, that value would have remained locked in those relationships – when Socrates died, virtually all of that value would have died as well.
Plato is our force multiplier – we can argue whether or not he was as good a philosopher as Socrates, that’s not super important here – he recognized the value that Socrates was creating, and he captured it, in the form of the dialogues, play-like pieces that explained and explored Socrates and his thinking. We still read those dialogues today, thousands of years later.
We can see Plato’s work in the lens of aggressive transparency; he recognized value that existed but was not being captured in a way that would be accessible and evergreen to folks broadly (both geographically and temporally), and he captured it.
Aggressive transparency doesn’t just mean distributing value that you create yourself – it means maximizing the value for everyone, everywhere, everytime. Create value, yes, absolutely – work hard, be inspired, make awesome stuff – but recognize that the value of what you make, what you do, should be stripped of limits and sent out into the universe – or at least your company wiki.
Working in a fully remote environment creates some unique challenges. One piece, that I’ve written about before, is the need to intentionally make visible one’s work.
This intentionality comes from the nature of the remote environment: we don’t have the natural day-to-day contact, the sort of diffusion of knowledge that one can gain from being in the same physical space.
Similarly, the need for feedback, for eyes on your work and your working style, is a very real need, and one that can be hard to figure out in a fully remote enviroment. I’m outlining here the way my team and I currently approach it – this approach has developed somewhat organically, out of company-wide surveys and smaller team discussions, and it’s working pretty well as far as I can tell. Like anything and everything we do, when it stops working, or when a better way to do it comes around, we’ll change!
Our current feedback structure has three types of feedback, each of which is quarterly, on a rolling basis. This means we end up engaging in one type of feedback every month. The three types:
In this way we’re able to provide feedback to one another, I’m able to understand how folks are feeling and how they see their personal professional journey, and my team is able to help me understand how best to serve them.