Lessons from the Woman Who Built Squarespace’s Customer Care Team from 1 to 184 “Remember, you receive the report card for the entire class, not just you.” http://firstround.com/review/lessons-from-the-woman-who-built-squarespaces-customer-care-team-from-1-to-370/ via Andrew Spittle Share this:TweetPocketLike this:Like Loading... Related General